(no subject)

[plonq]

It's way too early in the morning for me to have to make tough decisions, but I have to decide: should I bang my head on the desk, or do one of those facepalms of exasperation?

When somebody (I shall refer to him as Mister Whiskers) in the company requests some specific customer data, is it too much to ask that Mister Whiskers would at least know how to interpret the data I give him?  I'm not talking about some of the complicated, esoteric portions of the data, but the bits that our new-hires learn about in their second day of training.  Stuff so fundamental to our operations that the innate, intimate knowledge thereof is usually a given.

Not only can Mister Whiskers not read the data, but he doesn't even seem to remember what he wanted.

Mister Whiskers: "Ack!  Red alert!  World imploding!  I must have all the data on A, B, C and D.  Now!  Yesterday!"
Plonq: (works unpaid overtime to get the data): "Here you go.  You can thank me later."
Mister Whiskers: "How do I read this?  And where is the data for E?"

Comments

[farlo.livejournal.com]

Certain people are crazymakers. Part of what they do is to get other people all wound up. They miss schedules. They create crisis and drama.

Do you really want more drama in your life?

Their primary motivation, IMO, is control. When you are off-balance, they have control. Already this particular nincompoop has stolen some unpaid overtime from you.

[plonq.livejournal.com]

Alas, this is just honest incompetence. The original request for information was in late July, and it bounced through four different departments before it finally landed in my lap (which is why it was a crisis by the time it got to me).

I'm used to dealing with idiots, but sometimes I'm still surprised by the level of their incompetence. (Thank you Peter Principle.)