plonq: (Miffed Mood)
[personal profile] plonq
Apparently it IS possible to automate stupid.

Our automated system scanned it by the transfer point at 5:34 PDT.  Their automated system says that it passed a reader a few miles south of the transfer point at 2:16 PDT.

One of us is lying, and the other can't tell time.  Either that, or there really is something to those reports of strange lights in the sky last night...

[edit: Never mind - I'm the stupid one. Carry on, citizens.]

Date: 2004-06-07 07:52 am (UTC)
From: [identity profile] lowen-kind.livejournal.com
Well, it depends, were you handing off to them, or were they handing off to you?

If they were handing off to you, then I would hazard a guess that a crew took a lunch/dinner break somewhere along the way.

If it is you -> them, then one scanner has to be set-up in a different time zone, yours most probably (EDT), though it is reading as PDT and one of the scanners is still off in the minutes.

I could see you scanner being set in the EDT as some one who did the inital time setting was sitting in an EDT area (Ottowa?) and programmed the time from his/her local time zone and not subtracting the time difference, and if their computer clock was off then that would account for the minutes being wrong.

Just some thoughts.

Date: 2004-06-07 08:53 am (UTC)
From: [identity profile] plonq.livejournal.com
It's an interchange point from us to them. This particular point has been problematic for some time because we report in Pacific time, and they report in Mountain time. Technically they are right...

What threw me was that even if they had been reporting in Eastern time (the system showed it as Pacific), the times still didn't match up. The cars would have arrived at their reader before they had passed ours.

Anyway, in this case I have to eat crow. I was getting ready to take it up with some of our support staff when I noticed that the two records had different dates. For some reason the traffic sat for almost a full day. I hadn't expected that (nobody expects the Spanish Inquisition) because they have nowhere to hold the traffic once it gets across the border -- all the sidings are on our side. Probably a line outage.

Excuse me while I don my pointy hat and wander off to the corner. With my coffee, of course.

Date: 2004-06-07 11:41 pm (UTC)
From: [identity profile] boinggoat.livejournal.com
don't feel too bad. It must be catching today. I was 90% through a rerate and was about to decide the customer didn't ahve a leg to stand on when I realized I was reviewing the wrong month of their bill.

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