Short weekend summary
Dec. 21st, 2008 12:20 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
plonqThings that have made ![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
plonq unhappy this week.
- Working through (yet another) vacation day. I have taken 6 vacation days in the past 6 weeks and had to show up at the office for 5 of them.
- Getting a mystery charge on our latest MC bill from a hotel in Lethbridge where we stayed this past summer.
- Having MC tell me that I had to chase after the travel agency and hotel on my own first before they would help me.
- Having the hotel (when I finally get an answer out of them) get all defensive and lay the blame on the travel agency.
- Spending close to four hours over the course of two days listening to hold music while I try to contact the travel agency.
(Catchy hold music, though. I may have to call them back sometime just so I can listen to it a few dozen more times...)
I finally called MC back, told them what the hotel was claiming, and assured them that I refused to spend hours of my life waiting on hold to talk to a travel agency that would undoubtedly bounce me around from person to person the same way that the hotel had. When I explained it that way, they agreed to open their own investigation.
The more I think about it, the more I'm convinced that the hotel is at fault. I have booked a number of trips and flights through this on-line travel company, and this is the first time I have ever had a problem with one of their bookings. On the other hand, none of my dealings with the hotel instilled me with anything akin to confidence.
plonq unhappy this week.- Working through (yet another) vacation day. I have taken 6 vacation days in the past 6 weeks and had to show up at the office for 5 of them.
- Getting a mystery charge on our latest MC bill from a hotel in Lethbridge where we stayed this past summer.
- Having MC tell me that I had to chase after the travel agency and hotel on my own first before they would help me.
- Having the hotel (when I finally get an answer out of them) get all defensive and lay the blame on the travel agency.
- Spending close to four hours over the course of two days listening to hold music while I try to contact the travel agency.
(Catchy hold music, though. I may have to call them back sometime just so I can listen to it a few dozen more times...)
I finally called MC back, told them what the hotel was claiming, and assured them that I refused to spend hours of my life waiting on hold to talk to a travel agency that would undoubtedly bounce me around from person to person the same way that the hotel had. When I explained it that way, they agreed to open their own investigation.
The more I think about it, the more I'm convinced that the hotel is at fault. I have booked a number of trips and flights through this on-line travel company, and this is the first time I have ever had a problem with one of their bookings. On the other hand, none of my dealings with the hotel instilled me with anything akin to confidence.
