plonq: (Irked mood)
[personal profile] plonq
Where the fuck do we keep buying this crappy software?

I am struggling through the online expense form to reclaim costs for my recent trip to the head office.  I was about halfway through the pile of receipts when a requester politely informed me that due to inactivity, if I didn't save my work within the next seven minutes, the system would log me off and anything I had entered to that point would be lost.  Apparently entering in figures into the form didn't count as "activity" in its eyes.

The only way to save your work is to use the "save and close" option, so I decided to hammer in the balance of the receipts before I saved.  I entered the final receipt and told it to confirm/save/close my expense form.  All seemed okay until I noticed that the total did not match the spreadsheet of expenses that I had on the other screen.  Apparently the expense application had arbitrarily dropped one of my receipts - probably a taxi chit based on the amount that it was short.

I called back up the expense editor so that I could compare it with the spreadsheet to find the missing entry, and found that the expense program had gracious re-sorted my entries using a clever random algorithm to stymie just such an exercise.  I assume that there must be a logical rational behind the way that it has sorted my entries, but if there's an intelligence behind this, it is strange and alien to me.  It is not grouped in any logical way (by expense type, date, alphabetically... seriously, it just picked up all of the entries, tossed them in the air and then stirred them up into a soup of random data lines.)

Why do we only buy software designed by stupid people?  Why do people ask rhetorical questions?  If I told you that you have a beautiful body, would you hold it against me?

My hovercraft is full of eels!

[Edit: W T F -- as quickly as I fix one receipt it loses another one. Simple applications should not be this frustrating! Let's see if fourth time is the charm.]

[Double-Edit: O_o -- I found the problem. Er, Problems. The program arbitrarily changed one of my meal allowances into a non-reimbursable executive fleet fuel surcharge. Fixed. Still didn't balance. Upon closer inspection noted that it changed the currency exchange for one of my taxi trips from $CAD to Mexican Pesos. >.< Also fixed. It seems to balance now. Am I right to have concerns that I will ever see this money?]

Date: 2006-09-19 01:35 pm (UTC)
From: [identity profile] pierrekrahn.livejournal.com
Pesos?

Why the hell did the program change that for you?
And why the hell is that even an option? Are there many business trips to Mexico?

Date: 2006-09-19 02:08 pm (UTC)
From: [identity profile] patchworking.livejournal.com
I have to admit, as much as that story absolutely sucks for you, and I have the utmost understanding of your frustration, I found myself loling at the "from $CAD to Mexican Pesos" line.

Egads, that was hilarious.

Probably mot so much for you, but for me, yes. ;)

Date: 2006-09-19 02:10 pm (UTC)
From: [identity profile] plonq.livejournal.com
Actually we DO have occasional business trips to Mexico.

Not sure why it converted it for me, though.

Date: 2006-09-19 02:17 pm (UTC)
From: [identity profile] fuzzytoedcollie.livejournal.com
It always boggled me how much time it cost to fill out an expense report (especially for a multi-week field trip.)
Owie!

Date: 2006-09-19 02:25 pm (UTC)
From: [identity profile] plonq.livejournal.com
By the time I got to the Pesos I had rolled right through annoyed and back into amused again. I had resigned myself to the fact that it was going to take me over an hour to do a task that should have taken 15 minutes at most.

Date: 2006-09-19 02:27 pm (UTC)
From: [identity profile] dingotush.livejournal.com
the expense program had gracious re-sorted my entries using a clever random algorithm to stymie just such an exercise. I assume that there must be a logical rational behind the way that it has sorted my entries, but if there's an intelligence behind this, it is strange and alien to me.

I smell a hash map. If there's one thing designed to turn well-ordered data into a complete mess its a hashing algorithm.

Date: 2006-09-19 05:34 pm (UTC)
From: [identity profile] gedrean.livejournal.com
dude that is suck.

Date: 2006-09-20 12:52 am (UTC)
From: [identity profile] elynne.livejournal.com
A whole big pile of dittos from me.

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